Common Questions & Answers

ROZO Intents is an intent-based stablecoin SDK that enables users to transfer USDC and other stablecoins between chains like Stellar, Base, Polygon, and Solana with zero confusion and near-zero error. It is designed for real-world payment speed and reliability, combining stablecoin abstraction, automatic route selection for the fastest route, and optimized capital flow with transparent status tracking. ROZO Intents approaches cross-chain transfers as both a technical and user-experience problem — making crypto payments feel as simple as Visa. Rozo is supported by Stellar Community Fund, Base, Draper and Circle Alliance.

Most ROZO Intents transfers complete in under few seconds. Fast route available on destination chain: 5 seconds. Requires liquidity rebalance from another chain: 10–20 minutes. Network-level fallback route: up to 1–2 hours. If your transfer takes longer than the quoted time, you can contact our support team via Discord.

ROZO Intents currently supports transfers between: Stellar, Base, Polygon, Solana, BNB Chain (coming soon), and Arbitrum & Polygon (coming soon).

ROZO Intents supports stablecoins and assets including: USDC, USDT (coming soon), and other stablecoins (coming soon).

If a transfer appears delayed beyond the estimated window: 1) Check the status page in your transaction history. 2) Verify the on-chain hash on the source and destination networks. 3) If still unresolved after 2 hours, contact hi@rozo.ai or our Discord Dev Support channel.

Yes — the bridge operator cannot move your funds in either direction. Your USDC goes directly into Circle's official contracts in a single atomic transaction — the bridge operator never holds it.

If you prefer faster confirms (within 15 seconds), or need chains like BNB or HyperEVM, choose Intent Bridge. CCTP is Circle's audited canonical protocol — typical 30–180s finality on Base/Stellar — and is what this page uses.

The only fee is Circle's own CCTP fee, which is dynamic and typically 1–5 bps. Circle deducts it automatically from the burn amount. Minimum bridge amount is 1 USDC.

30–90 seconds for Stellar → Base. 30–120 seconds for Base → Stellar (Base finality is slightly slower). Always over CCTP V2 Fast Transfer.

Your USDC is held safely in Circle's Forwarder contract (not in the bridge). The order status becomes `awaiting_trustline` and the response includes a redeem payload. Add a USDC trustline in your Stellar wallet, then use the provided Circle redeem URL to submit the message + attestation and claim it yourself. Note the 24-hour attestation window: if it expires, click the reattest button on Circle's page to get a new attestation, then submit.

Any amount ≥ 1 USDC is bridged at the actual amount you sent (the displayed quote is informational). Anything ≤ 0.01 USDC is marked `bounced` — it isn't bridged and isn't auto-refunded (gas would exceed the dust amount); contact hi@rozo.ai for manual handling.

Normal time is 30–120 seconds. Check: (1) status `pending` → burn/mint in progress, wait a bit longer; (2) status `awaiting_trustline` → trustline issue, see above to claim manually; (3) status `unpaid` or `awaiting_deposit` → the backend hasn't seen your tx hash yet, use the "Retry submit" button in Histories; (4) over 10 minutes with no progress → screenshot the order page and email hi@rozo.ai.

Email hi@rozo.ai